Hosta Francee
17 MAY 2020
CURRENT ORDER AND DELIVERY INFORMATION
We are open and taking new orders but due to the unprecedented increase in online orders, it is taking us longer than normal to dispatch and deliver your orders.
ORDERS ARE TAKING 4 WEEKS TO DISPATCH.
This dispatch timescale includes all orders, not just those containing plants.
At this time our usual delivery timescales will not apply.
It is best to order plants with an ‘Add to Cart’ button, these plants are ready for dispatch.
If you order plants that are ‘Pre-Order’ these plants are not ready to leave yet, once they are you will then be assigned to a dispatch list.
* PLEASE READ WHEN PRE-ORDERING PLANTS:
When ordering multiple plants at the beginning of the season please take note of the 'Normally Available from' in the plant information above.
Your order will be dispatched once all the plants are ready for sale, so it is good idea to order plants within the same month range to avoid delays.
The 'Normally Available From' is a guide only and based on when this plant has been ready for sale in previous seasons.
This is subject to change as our greenhouses are not artificially heated, so we rely on the British weather to be kind to us!
PAYMENT - Your card/Paypal account will be charged for the full amount at the time of ordering, even if your plants are on Pre-Order Status.
We do this to avoid delays during the season when cards are no longer valid and payment methods need changing. If you are not happy to pre-pay for your items then sign up for our newsletter and order once they are available.
If you want to check on the status of your order then just email us and we will be happy to give you an update on how the plants are growing and their proposed release date.
All our plants are grown in the UK in unheated greenhouses and in cold water, this produces stronger plants for the UK climate but also means that our plants can take longer to mature for sale if the spring weather remains cold.
We are in daily contact with the nursery from mid February and as soon as the water starts to be heated by the sun, then we see big changes in plant growth on a daily basis.
We will only send out plants once they have established a sufficient root system, to ensure they travel well and reach you ready to be put straight into your pond.
Although it may be frustrating waiting for a plant, it grows bigger, stronger and a better root system under the glass in the greenhouses, so please be guided by us and our experts at the nursery, who will only allow us to send plants once they are strong enough.
Your order will be dispatched once all the plants are ready. Please note we will take payment at the time of order to reserve your selection.
Please do not hesitate to contact us for an update.
ALL POTTED PLANTS:
Our 9cm plants arrive in solid pots and will need repotting into aquatic baskets before placing in the water.
Our 1 litre, 3 litre, 5 litre, 10 litre and 30 litre plants will arrive in a Finofil aquatic baskets, potted with aquatic compost. These baskets are perfect for allowing nutrients and oxygen to filter through the soil). We recommend re-potting the 1ltr waterlilies into a 3ltr aquatic basket either immediately or after the first season.
Please note that the 30 litre plants weigh over 50kgs.
Each plant also comes with a comprehensive label offering further planting advice.
Finofil aquatic baskets are made from 100% recycled plastic and manuafactured in the UK. They can be recycled at your local recycling centre or any kerb side recycling that collects black plastic. Plant labels are recyclable.
MARGINALS
Individual care instructions are available on each plant description and will also be printed on the labels.
Depth is measured from the top of the pot to the water's surface.
WATERLILIES
Water Lilies like still water, they also like to keep their leaves dry, do not place them too close to fountains or other splashing water.
Place the water lily in your pond so that the leaves remain on the surface, gradually lower as the leaves grows outwards across the surface, making sure the leaves remain on the surface.
Depth is measured from the top of the pot to the water's surface.
Pruning - Deadhead, removing yellow and brown leaves regularly throughout the growing season.
Koi carp and ducks find waterlilies very tasty - so we do not recommend them for Koi ponds unless they can be protected.
- Standard Shipping - £5
- 30ltr Plants from £35 (calculated at checkout based on postcode)
- Timber Ponds (medium/large) - £20
- From £16 to £35 (calculated at checkout based on postcode)
- Light Parcel (under 1.8kgs) - £6
- Standard Shipping £10
- 30ltr Plants from £50 (calculated at checkout based on postcode)
- Timber Ponds (medium/large) - £40
- From £16 to £50 (calculated at checkout based on postcode)
- Orders Under 1.8kg are sent Royal Mail First Class
- Orders sent by APC. You will receive a tracking number once orders have been dispatched from the nursery. Please make sure you supply your mobile number at checkout to receive these updates.
- Scottish Highlands and UK Islands - orders will be sent by Parcelforce 48 hour service. You will be sent a tracking number on the day of dispatch.
- 30ltr plants will be delivered via a pallet network
Orders are dispatched once a week on a Tuesday.
Orders are dispatched twice weekly on a Monday and Wednesday.
April to July
We aim to dispatch your order as quickly as possible. During the high season, we dispatch on a Monday, Tuesday, Wednesday and Thursday, unless there is a bank holiday on a Monday or Friday. (please allow 2-4 working days before contacting us).
Orders are dispatched twice weekly on a Monday and Wednesday, unless there is a Bank Holiday on the Monday.
