Pollinator Haven Collection

Your garden plant collection will arrive in sturdy pots along with a care card for guidance.

Simply follow the planting instructions provided with each plant to meet its specific needs, and water them thoroughly after planting.

Perennial Pot Measurements:

1ltr - Round pot

• Height - 11.5cm
• Base - 9.5cm
• Top - 13cm
  

2ltr - Round pot

• Height - 13.5cm
• Base - 12.5cm
• Top - 17cm
  

3ltr - Round pot

• Height - 15cm
• Base - 14cm
• Top - 18.5cm
  

4.5ltr - Round pot

• Height - 19cm
• Base - 14cm
• Top - 17.5cm

• Growing Instructions: Plant in moist, well-drained soil at ground level around the pond—ideal for borders or containers, not for pond margins or shelves.
  Position in full sun or part shade for optimal growth. Water regularly during dry periods, particularly during the first growing season, to help plants establish strong roots.
  Space plants approximately 6-9 per sqm for 1ltr pots or 3-5 per sqm for 3ltr pots to allow room for growth and proper air circulation.
• Growing Tips: Incorporate organic matter, such as compost, into the soil before planting to improve moisture retention and soil structure. Apply a layer of mulch in early spring to conserve soil moisture, suppress weeds, and protect roots. Avoid planting too deeply; the crown of each plant should sit just at or slightly above soil level to prevent rotting. Regular maintenance, such as weeding and removing debris, will help plants thrive.

• Pruning: Wildlife-friendly plants require minimal pruning. Remove faded flower stalks after blooming to encourage additional flowering or maintain a neat appearance. Cut back dead or damaged foliage in early spring to prepare for new growth. Allow seed heads to remain on some plants over winter to provide food for birds.
• Pests/Diseases: Wildlife-friendly plants are resilient but may attract pests like slugs, snails, and aphids. Ponds provide habitats for amphibians like frogs and newts, which naturally prey on slugs, creating a healthy and sustainable garden ecosystem. Check for aphids regularly and support beneficial insects such as ladybirds for additional pest control. Proper spacing and good air circulation will help keep your plants strong and disease-free.

Delivery Prices

Mainland UK

Standard delivery: £6.00
Large plants (e.g., 30ltr waterlilies): pallet delivery - quote required.
Soil & gravel: additional charges apply for multiple bags.
Please email us with your postcode if a delivery price is not displaying at checkout

Highlands & Islands

Small parcels under 1.8kg: £6.00
Standard parcels over 1.8kg: £25.00
All H&I deliveries use 48-hour services

If you’re unsure about delivery costs to your postcode, please email us at.

Container Ponds

Delivery from £30 (postcode-based, please check before ordering)

Shipping to Northern Ireland, Republic of Ireland and Europe

Sorry, we are unable to ship to the above destinations.

Dispatch Schedule

Aquatic Plants

March: Monday and Thursday
April – August: Monday, Tuesday, Wednesday and Thursday
Late August to October: Monday and Thursday
October – February: Tuesday only

Aquatic plants are dispatched all year round, though frequency reduces during low season.

Garden Plants

Dispatched all year round - Tuesday & Thursday

Are plants dispatched the same day as ordering?

No. Live plants require draining and careful preparation.  The nurseries dispatch in scheduled batches rather than on-demand. This means same-day dispatch isn’t possible, but we always aim to send your order as promptly as we can within our dispatch schedule.

If you’d like to check when your order is likely to arrive, just email us and we’ll be happy to advise.

Delivery and Couriers

We use trusted UK couriers:
APC and Royal Mail for pond plants
DX for garden plants
Pallet deliveries for 30ltr waterlilies, large landscape orders and container ponds

Delivery Times

APC and DX orders are sent on overnight services but may take up to 48 hours depending on your local depot.
Royal Mail parcels usually arrive within 24–48 hours.

Plants are packed in damp soil and remain safe in transit for several days.

Tracking and Safe Place Instructions

Your dispatch email will contain tracking information where applicable.

Couriers are instructed to leave parcels in a safe place with no signature required. You can add your own delivery notes using the links below. We recommend requesting a cool, shaded spot so the plants stay fresh on arrival.

APC - https://apcchoice.apc-overnight.com/

Royal Mail - will use your email and mobile number provided during ordering to send delivery updates and enable you to add safe-place instructions.
Please do not delay delivery of live plants.

Royal Mail will never ask you to make an additional payment for a delivery. If you receive a message requesting payment, please delete it and do not click any links. If you are unsure whether a message is genuine, email us and we’ll be happy to advise

Damages & Returns

If your order arrives damaged, please take photos of the packaging and plants and email us with your PFP order number.

Due to bio-security and the perishable nature of plants, we cannot accept returns of plants or molluscs.

Container ponds are handmade to order and non-returnable unless damaged.

For full details, please see our returns policy

Need Help?

If you have any questions about delivery or dispatch times, please email us