Pre-order Information
What is a Pre-Order?
A pre-order reserves a plant that is still growing and not yet ready to ship.
- Payment is taken at checkout to secure your plant.
- Plants are shipped once they’ve developed strong roots to ensure safe travel.
- Frost-Sensitive Plants are held until the last frosts have passed.
Benefits of Pre-Ordering
Pre-ordering ensures you:
- Secure popular plants before they sell out.
- Receive healthy, well-rooted plants ready to thrive in your pond straight from the grower.
When is Payment Taken?
Payment is taken at checkout to guarantee your plant is reserved. If we can’t supply your plant, we’ll contact you to offer an alternative or a full refund.
Plant Availability
We release plants in phases throughout the season:
- Phase 1 (March–April): Ships by late April at latest, plants in this phase will include Water Hawthorn, Marsh Marigold, Iris, and some waterlilies.
- Phase 2 (May): Ships by late May at latest, plants in this phase will include Loosestrife, Frogbit, Brandy Bottle, and Pygmaea Waterlilies.
- Phase 3 (June): Ships by late June at latest, plants in this phase will include Pickerel Weed and Water Lettuce.
Plants labelled 'Not Available for Pre-Order' will be released for general sale once ready.
Important Notes
- If your order contains both pre-order and ready-to-ship plants, the entire order will be held until all items are ready.
- To avoid delays, we recommend you place two separate orders, one for pre-order plants and one for ready-to-ship plants.
- Estimated availability dates are listed on product pages but may vary due to weather conditions.
Need Help?
If you have any questions about your pre-order or want an update, feel free to contact us.