FAQs

Where are your plants grown?
All our plants are grown in the UK, in a prize winning nursery on the Hertfordshire borders.  We have a very good relationship with the nursery and have selected them exclusively as we believe these to be the best cold water pond plants grown in the UK.

 

When will my plants be ready?
All the water plants we supply are grown in cold greenhouses, therefore they rely on the longer sunny days to start heating the water to get them growing well.  An approximate date will be given if you have pre-ordered plants, but this is very weather dependent.  

We are in weekly contact with the nursery from mid February onwards and as soon as the nursery manager approves them for sale they will be on their way to you.  

The plants will grow much better in the greenhouses for even one extra week, they will develop a much better root system allowing them to travel better and be in great condition to be put straight in your pond.  We will let you know once they have been dispatched.

 

How will my plants be delivered?
From April to October your plants will be delivery within 3/4 working days, please make sure you fill in the email and mobile phone information so you can be kept up to date with your parcels progress.  Your plants will be dispatched straight from the nursery by either; Royal Mail - 1st Class,APC Hand Delivery or UK Pallets depending on the size of your order.

We suggest that you leave a note out for the postman/courier asking for your item to be left in a safe place that is shaded and cool.

 

Do you ship to Northern Ireland and Republic of Ireland?
Unfortunately due to Brexit and new EU regulations and protocols on plants, we are not able to ship to Northern Ireland and Republic of Ireland (updated March 2021).

 

What plants are suitable for my koi pond?
Koi unfortunately will eat all water plants.  We have found the best solution is to cage off a section of you koi pond and put your pond plants in that section only.  You could try Dutch rush (Equisetum hyemale) if you are unable to section off your pond, but depending how ravenous your Koi are this may not survive too long.

Orf and goldfish are much kinder when it comes to plants and all water plants will be fine.

 

Marginals for Container Ponds Collection - Plants for Ponds
Marginals
Oxygenators for Container Ponds Collection - Plants for Ponds
Oxygenators
Deep Water Plants for Container Ponds - Plants for Ponds
Deep Water
Waterlilies for Container Ponds Collection - Plants for Ponds
Waterlilies
Floating Plants for Container Ponds - Plants for Ponds
Floating Plants

Testimonials

★★★★★

Thank you for an excellent service. I was very pleased with the plants, their condition and excellent packaging.

AC
April 2017
★★★★★

Just a note to say how thrilled I am with the plants that have just arrived.  They are finer than I expected, thank you again. I will certainly buy from you again.

JJ
May 2017
★★★★★

I have been blown away with your customer care and the quality of your plants is superb. I have been whole heartedly recommending you to my friends and I will definitely be shopping with you again.

JD
March 2018
★★★★★

Just received my first order from you and I was more than impressed.  The plants were a great size and beautifully packed.  Will definitely be ordering from you again.

AD
Nov 21
★★★★★

Full marks for your very informative website and for your exemplary service. The plants arrived in great condition secured within firm packaging, and detailed instructions. We have already passed your details on to a colleague. Satisfied customer.

BH
May 21