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FAQs

 

Where are your plants grown?
All our plants are grown in the UK, in a prize winning nursery on the Hertfordshire borders.  We have a very good relationship with the nursery and have selected them exclusively as we believe these to be the best cold water pond plants grown in the UK.

What plants are suitable for my koi pond?
Koi unfortunately will eat all water plants.  We have found the best solution is to cage off a section of you koi pond and put your pond plants in that section only.  You could try Dutch rush (Equisetum hyemale) if you are unable to section off your pond, but depending how ravenous your Koi are this may not survive too long.

Orf and goldfish are much kinder when it comes to plants and all water plants will be fine.

When will my plants be ready and why are they delayed?
All the water plants we supply are grown in cold greenhouses, therefore they rely on the longer sunny days to start heating the water to get them growing well.  An approximate date will be given if you have pre-ordered plants, but this is very weather dependent.  

We are in weekly contact with the nursery from mid February onwards and as soon as the nursery manager approves them for sale they will be on their way to you.  

The plants will grow much better in the greenhouses for even one extra week, they will develop a much better root system allowing them to travel better and be in great condition to be put straight in your pond.  We will let you know once they have been dispatched.

How will my plants be delivered?
From April to October your plants will be delivery within 3/4 working days, please make sure you fill in the email and mobile phone information so you can be kept up to date with your parcels progress.  Your plants will be dispatched straight from the nursery by either; Royal Mail - 1st Class,APC Hand Delivery or UK Pallets depending on the size of your order.

We suggest that you leave a note out for the postman/courier asking for your item to be left in a safe place that is shaded and cool.